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Kundeservice tilbydes kun på engelsk.
Do I still have to get a specialist to set the binding on a ski?
Yes. The skis are delivered with the mounted (but not yet set) binding and are not yet ready to be used for winter sports. Before the first use, the binding must be set by a professional or by a specialist sports shop assistant. The ski must be set according to the age, gender, weight and level of the skier. The skier runs a great risk of injury if the ski is not set and checked with a ski service machine.
Can I return a ski?
We cannot accept as returns any skis that have been personalised or refined through binding. Any products ordered in conjunction with the ski (such as winter clothing) may, of course, be returned.
You are always welcome to write to us with your positive feedback or constructive criticism, as well as ideas for improvement. We would love to know what we can do to offer you an even better experience! We have a separate E-mail address especially for feedback: [email protected]